Shipping policy
Shipping costs are free for all orders. We are committed to getting your order to you as soon as possible, and we can ship same day for in-stock items. Here, you'll find everything you need to know about the delivery.
Free shipping for all orders
Prices on the Alfa Laval Web Shop include freight.
Ships from our stock in the USA
Brazed and Gasketed plate heat exchanger orders are shipped from:
Alfa Laval Inc.
5400 International Trade Drive
Richmond, Virginia 23231
USA
Gasketed plate heat exchanger parts and Separator service kits/parts orders are shipped from:
Alfa Laval Inc.
200 S Park Blvd
Greenwood, IN 46143
USA
Disc Stack Separator orders are shipped from:
Alfa Laval Inc.
10470 Deer Trail Drive
Houston, TX 77038
USA
Delivery time
Please refer to the chart below for lead time per product. Business days include Monday through Friday, excluding weekends and holidays.
Brazed plate heat exchangers
Ships same day if ordered before 1:00 PM ET; next day if after 1:00 PM ET
Gasketed plate heat exchangers
Ships 3-4 business days after date of purchase
Parts: Gaskets
Ships same day if ordered before 1:00 PM ET; next day if after 1:00 PM ET
Parts: Plates packs (gaskets on)
Typically ships 7-14 business days after date of purchase
Disc Stack Separators
Typically ships 3-4 business days after date of purchase
Parts & Service Kits Disc Stack Separators
Ships same day if ordered before 1:00 PM ET; next day if after 1:00 PM ET
Estimated delivery time is 2-3 working days, depending on delivery address. You will receive an email order acknowledgement including the estimated delivery date. Please note that the date provided is an estimate and we cannot guarantee delivery on this date. If an item is out of stock, we will contact you with an estimated shipping and delivery date. Orders will not be delivered on weekends or holidays.
Tracking Freight Shipments
Once your order has shipped, you will receive an e-mail with the invoice. The invoice contains the tracking number(s) of your package(s). Please use that number to track your delivery.
Delivery options
The Alfa Laval USA Web Shop only ships domestically. If you are outside the US, please change your web shop country setting.
Alfa Laval Preferred Carriers:
- FedEx - Parcel and Freight
- Estes
For domestic shipments below 34 KG / 75 LBS the method of transportation is standard ground freight.
For domestic shipments 34 KG / 75 LBS and greater the method of transportation is LTL / Truck Freight.
Drop shipment
Please contact Customer Support for any requirements of drop shipment to another state and we can help you - +1 866-253-2528.