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A serial number is displayed on the name plate of your unit. Depending on the production year, it may appear as:

• "Serial No."
• "S/N"
• Other similar formats

The name plate is a small metal plate attached to your unit. It contains key technical details, such as:

• Type
• Serial number
• Manufacturer
• Model
• Year of production

Please refer to this information when contacting our support team or using the replacement tool.

To find a suitable replacement for brazed or fusion heat exchangers—including units from other brands:

• Enter the technical specifications of your current unit
• We will recommend the best matching product

• If you are already an Alfa Laval customer, please contact your dedicated team for access support and answers to any questions.
• If you are not yet a customer and would like to become one, please reach out to your nearest Alfa Laval office.

Once you find the product type or specific unit you are interested in:

• Click on “Request Quote”
• You will be guided to select one of our partners, who will receive your quote request
• In the quote request form, we ask for information about you so we can provide more details